This site is independent of the NHS 

This site is independent of the NHS and the Department of Health – We Cover England And Wales Only.

Suing for
Medical Errors

If mistakes in hospital or medical care have caused avoidable harm, you may be entitled to claim compensation. We help patients pursue answers, accountability, and financial support – no win, no fee.

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Call us on 0333 987 4161 or submit a form below.

When Medical Errors & Mistakes Become Compensation Claims

Medical errors occur when care falls below acceptable clinical standards, resulting in harm that could have been avoided. These mistakes can happen in busy hospital environments, during diagnosis, treatment, surgery, or follow-up care.

While most healthcare professionals aim to deliver safe treatment, system pressures, communication failures, and human error can all contribute to serious outcomes. What matters legally is not whether a mistake was intentional, but whether a reasonably competent professional would have acted differently in the same situation.

Common situations where medical errors arise include:

  • Failures to diagnose or act on symptoms in time
  • Medication or prescribing mistakes within hospital care
  • Surgical or procedural errors during treatment
  • Inadequate monitoring, discharge, or aftercare

If the error directly caused injury, worsened your condition, or reduced treatment options, you may have grounds to take legal action. 

Am I Eligible to Make a Claim?

To bring a successful claim, four key elements must usually be proven:

1

Duty of care

The healthcare provider had a legal responsibility to care for you.

2

Breach of duty

The care fell below acceptable medical standards.

3

Causation

The harm you suffered was a direct result of that substandard care.

4

Damage

You experienced physical, emotional, or financial harm as a consequence.

Is there a time limit?

You usually have three years from the date of the incident or when you first realised negligence may have occurred. Exceptions may apply for children or those lacking mental capacity.

The Claim Process

Making a compensation claim can be complex, but we handle everything from start to finish. Here’s how it works:

1

Get in Touch

Contact us to discuss your case with a specialist negligence solicitor.

2

Gathering Evidence

Collect medical records, witness statements, and other proof to support your claim.

3

Assess your injuries

A medical expert will evaluate the impact of the negligence on your health.

4

Present your case

We will build your claim and seek compensation on a no win, no fee basis.

Court proceedings (if needed)

If the NHS or private institution in question disputes the claim, we may issue formal court proceedings.

Your Questions Answered

Can I sue the NHS?

Yes. If the error occurred during NHS treatment, you can bring a claim against the responsible NHS trust. Compensation is handled by NHS Resolution, a national body set up specifically to manage negligence claims. This process does not take funding away from frontline NHS services and exists to ensure injured patients receive fair redress.

If you’d rather submit a complaint to the NHS than file a formal negligence claim, our team can also help.

What if the mistake happened in a private hospital?

You can still make a claim. Private hospitals, clinics, and consultants are legally required to hold indemnity insurance. Depending on the circumstances, responsibility may sit with the individual clinician, the hospital itself, or both.

What is the difference between a medical error and an unavoidable complication?

All medical treatment carries risk, and not every poor outcome is negligent. A claim only arises where harm was caused by care falling below acceptable standards, rather than an unavoidable complication that could not reasonably have been prevented with proper care.

Can hospital neglect be a basis for a claim?

Yes. Hospital neglect may involve failures such as inadequate monitoring, poor hygiene, delays in responding to deterioration, missed test results, or lack of basic care. Where neglect leads to injury, illness, or worsening outcomes, it may form the basis of a medical negligence claim.

    What can compensation help with after a medical error?

    Compensation is intended to reflect the full impact of what went wrong and may help cover:

    • Further or corrective medical treatment
    • Rehabilitation, therapy, or long-term care
    • Loss of earnings or reduced future income
    • Medical expenses, travel costs, and equipment
    • Pain, suffering, and loss of quality of life

    Do most claims end up in court?

    No. The majority of claims settle without a full court hearing. Where liability is admitted or agreement can be reached through negotiation, cases are often resolved privately. Court proceedings are usually only needed if responsibility is disputed or settlement cannot be agreed.

    Additional Resources

    Who do you want to file a claim against?

    Suing the hospital for negligence

    Suing the NHS for negligence

    Suing my GP for negligence

    Suing my dentist for negligence

    What’s the reason for your claim?

    Suing for malpractice

    Suing for misdiagnosis

    Suing for delayed diagnosis

    Suing for surgical negligence